Richard is passionate about improving software development, from baking in quality from the outset to ensuring that the customers’ needs are always at the forefront. His career started with 16 years as a software developer, always focusing on delivering the best experience for the customer. He then naturally moved into the quality space, as a senior test engineer, bringing best practices to test automation and extending his knowledge of quality engineering. After working in a wide range of industries he moved into the consultancy space and became a Lead Test Engineer, building a quality community, mentoring and teaching.  He continues to love testing and continues to be passionate about learning and developing within this space.