Who we are

expo:QA is part of nexo QA, and our registered company information:

NEXO QA S.L.U.

CIF/NIF ESB65075681

Trade register of Barcelona: volume 41.163 foil 28, page number B-381.106

Address: Mediterrani street, 1, Tiana, Barcelona Spain

This privacy statement explains how we use any personal information which we collect about you when you use our website and virtual platforms.

It also describes expo:QA  general practices for handling Other Information (e.g., interests, demographics and services usage) collected through our expo:QA services, or from a third party to the extent such information is associated with a particular device, user, or user account. We also describe the measures we take to protect the information, your options for choice and access, and how you can contact us about privacy practices.

Cookies Policy

What are cookies?
Cookies are small amounts of text data created by websites and stored on your computer or mobile device by your web browser. These cookies can save your settings on a website and are used to deliver a more efficient and enjoyable website experience by storing information about how you use the website. For example, storing your login details and thus removing the need to login every time you visit the website or storing information on the pages you visited which allows for suggesting related content based on a previous visit.
There are two types of cookies: (i) First-party cookies which are set by the website you are visiting and (ii) Third-party cookies which come from other websites e.g. ads embedded on a page using Google AdSense.

Are cookies harmful?
Cookies cannot access any information on your computer other than the information you have openly disclosed to the website which sent the cookies to your computer. Cookies can’t be executed as code and as such cannot distribute viruses.

What types of cookies do we use?
We only use first party cookies but also use some third party website tools which use cookies in different ways. Third party tools on this website:
Share This – This social media sharing plugin uses cookies to apply a random unique identifier not tied to personal data to identify users and their sharing behaviour. To opt out visit https://sharethis.com/privacy
Google Analytics – We use Google Analytics to measure how users interact with website content. These cookies do not collect personal information about visitors and use an anonymous identifier to distinguish visitors. See more on how Google Analytics uses cookies.
Google Adwords & Remarketing – Cookies are used to various purposes including delivering relevant ads to users. Here’s some more information from Google on how they use cookies.
Changing Your Settings for Cookies
For more information including how to change your cookie settings or block cookies altogether, please visit https://www.aboutcookies.org/. Please remember that blocking cookies may alter your experience of using this website.
Cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

What information do we collect about you?

We collect and use information about you to ensure that we can continue to provide you with a quality conference, community or visitor experience. We collect information about you when you register to attend a conference with us, when you download our content, and when you sign up for our newsletter, communications or community membership. We also collect information when you voluntarily complete customer surveys, provide feedback, when you submit to speak at one of our events and when you participate in competitions. Occasionally we might receive information about you from a third party, where you provided your consent to that third party, for example when we support another event, or work with a specialist third party data provider to build and maintain accurate and relevant data records. Website usage information is collected using cookies.
We collect the following: your name, email address, phone number and typically, relevant role-related information such as: company, industry, area of interest, job title and country. Upon booking for a conference or signing up for a community account, we ask for relevant information to administer your booking or account, for example billing address, contact number, or username. While certain information is marked required, other information is often optional.
Transaction Data which includes details about payments you have made and other details of products and services you have accessed or used via our websites. We do not store card details on our server. Credit and debit card payments are processed by Stripe on their secure payments server and all card details and fully encrypted and stored by them.

As part of expo:QA organised events, video and photography equipment will typically be present. This includes the filming/ photography of events presentations, interviews with partners and delegates and highlights footage. Prior consent will be required for events presentations and interview footage to be shared. Meanwhile for events highlights footage or general photography, we do not normally obtain express consent from individuals who are incidentally caught on camera as part of the general scene. Signage will also indicate that photography will be taking place at our events. If an individual or organisation asks us to not to include them in the shot, due to a concern about privacy, we should normally do so, unless it is editorially justified to continue. Virtual events require recording of all talks and speakers will be visible.

How long we retain your data

In general, we will only retain your data for as long as you have asked us to provide you with content, or as long as you choose to remain active on our mailing list. If you stop interacting with us, we’ll send you a reminder after 12 months, another at 14 months, and delete your data completely after 18 months if we haven’t had any engagement from you.

However, if you participate as a delegate at a conference we keep a record of that data, on our conference tracker for historical purposes and to let you know about future conferences we believe will be of interest e.g. by location, for purposes of loyalty discounts. You still have the right to opt-out or request to be forgotten at any point.

Please note, if you opt out of communications, we may not be able to perform the agreement we have or are trying to enter into with you.

How will we use the information about you?

We collect information about you to manage your account, improve our services, deliver relevant content and recommendations (e.g. based on your job role or ‘area of interest’), and, if you agree (in other words, provide your consent), to email you about other products and services we think may be of interest to you. If you are a frequent user of our educational content or interact a lot with our competitions and marketing campaigns we will occasionally assume a ‘legitimate interest’ applies and may send you details of relevant new products and services.

If you are buying a ticket to attend one of our events, we will need to send you more information in order to serve you well, for example to process your order, share new session announcements and relevant content, activities or post-event information. If you enter into the process of buying a ticket but do not complete your purchase, we will contact you to ask if you require assistance or encountered a technical fault. We consider you a customer, and we will use the GDPR principle of ‘legitimate interest’ to complete the processing of your order, and to send you event and post-event information which we believe you need, in order to enjoy the full conference experience.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us generally, or at contact@expoqa.com.

We will retain your Personal Data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.