With a robust career spanning over 21 years, Raquel embarked on my professional journey in 2002 as a SW developer of simulators for civil works. In 2012, she decided to pivot her career and ventured into the pharma sector. Since then, she has specialized in the development and testing of IVD instruments (used for blood analysis). Currently, Raquel holds the position of Tech manager SW testing, being the highest authority responsible for all SW testing and UX activities in a highly regulated industry. In 2018, Raquel’s interest in UX led her to embark on the UX4Everyone project, which made her a specialist on this field.