AI Testing

SPONSOR TRACK TALK

From chaos to control: what AI can’t do for you

Software testing and the tech industry as a whole are undergoing an unprecedented paradigm shift with the emergence of generative AI. Companies are seeking extraordinary efficiencies throughout the entire software lifecycle. However, a key question arises: are we building these improvements on a solid foundation of processes? A poor process will still fail to produce good results, even when AI is applied. Technology accelerates, yes, but it also magnifies failures when the foundation is not sound. Furthermore, there is one thing that AI cannot do for us: govern… and let’s hope that remains the case for a long time to come!

In this talk, Sergio Ricote will outline some of the most common challenges he and his team encounter in projects aimed at improving processes and testing tools, contrasting typical expectations with the reality of complex contexts. He will also demonstrate how to approach improvements, from diagnosis through to effective implementation, as well as the role of governance, which is essential for evaluating the effectiveness and value delivered by such improvements.

What you’ll learn

From this talk you will learn:

You will recognise the most common issues affecting testing processes and tools, particularly when expectations for improvement are not in line with the reality of the environment.

You will learn a practical approach to taking improvements from identification through to effective implementation.

You will learn about the role of the QA board as a mechanism for measuring, monitoring and ensuring that improvements add value and are sustained over time.

You will understand what AI can and cannot do in this area, and why governance remains a critical and human task.

Session details

Track 3

11:05h - 11:50h · May 28th

40 minute talk + 5 minutes Q&A

Test Management & Strategy

General Level

Talk in Spanish

Sergio Ricote Loeches

Sergio Ricote is a test manager with over 20 years’ experience in software quality. He currently leads the test office team within the Indra Group’s Testing unit, focusing on governance, process improvement and the transformation of QA tools and practices. After completing his university studies, he began his career in testing by chance but it soon became his vocation. Throughout his career, he has worked in a wide variety of contexts, always focused on driving improvements that raise quality standards and add value to organisations.

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